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Questions about a template, your download or a custom idea? Send us a message and we’ll get back to you by email.
Email us
support@sheetstemplatespro.com
We answer every message personally.
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Log in to My account → Downloads to download your files again at any time.
Response time
Usually within 1–2 business days.
Have an idea?
Tell us what template you’d love to see next — many of ours started as a request.
Frequently asked questions
How do I get my template after buying?
Right after checkout you get a download link on the order page and by email. You can also download it any time from My account → Downloads.
Do the templates work in Google Sheets?
Yes. Every template is an .xlsx file that works in Microsoft Excel (2016 or later, Microsoft 365 and Mac) and opens directly in Google Sheets.
Do I need to know Excel?
No. Each template has a Start Here tab with simple steps. You type your information in the white cells and the formulas do the rest.
Are there macros or add-ons?
No. Our templates use regular formulas only, so they are safe to open and easy to share.
Can I edit the template?
Yes. You can change categories, colors, labels and anything else to make it your own.
Can I get a refund?
Because templates are digital downloads, we handle refunds case by case. If a file doesn’t work for you, contact us and we’ll help or make it right.